ServiceNow Courses

Skills you'll gain: Microservices, Spring Boot, Development Environment, Containerization, Spring Framework, Redis, Kubernetes, Java Programming, Docker (Software), Cloud-Native Computing, Apache Maven, API Gateway, Java, Software Architecture, Application Deployment, Apache Kafka, API Design, PostgreSQL, Prometheus (Software), Grafana

Skills you'll gain: Amazon Web Services, Data Visualization, Grafana, Interactive Data Visualization, Hybrid Cloud Computing, Multi-Cloud, Prometheus (Software), Managed Services

Skills you'll gain: Responsible AI, Customer Service, AI Personalization, AI Enablement, AI Integrations, Customer experience improvement, Customer Communications Management, Service Level, Interpersonal Communications, Service Design, Personalized Service, Customer Support, Customer experience strategy (CX), Decision Intelligence, Customer Engagement, Service Level Agreement, Decision Making, Workflow Management, Problem Solving, Data Analysis

Skills you'll gain: Microservices, Amazon Web Services, Middleware, Software Architecture, Systems Architecture, Email Automation

Skills you'll gain: Data Mapping, File Transfer Protocol (FTP), Middleware, Transaction Processing, Verification And Validation, Integration Testing, Process Validation, Data Integration, Fraud detection, Web Services, System Testing, Data Validation, Simple Object Access Protocol (SOAP), Development Testing, Enterprise Architecture, Business Process Automation, Process Driven Development, Project Design, Oracle Databases, Business

Skills you'll gain: Cloud-Native Computing, Software-Defined Networking, Cloud Deployment, Virtual Networking, Cloud Infrastructure, Network Infrastructure, Application Deployment, Network Architecture, Cloud Computing Architecture, Cloud Technologies, Containerization, Business Transformation, Digital Transformation, Cloud Platforms, Kubernetes, Cloud Engineering, Network Performance Management, Cloud Solutions, Network Planning And Design, Computing Platforms

Skills you'll gain: Customer Service, Customer experience strategy (CX), Customer Support, Service Design, Customer Relationship Building, Customer experience improvement, Personalized Service, Customer Engagement, Client Support, Customer Retention, Customer Relationship Management, Brand Loyalty, Client Services, Service Level, Customer Communications Management, Customer Data Management, Journey Mapping, Customer Insights, Team Performance Management, Leadership Development

Skills you'll gain: Kubernetes, Istio, Cloud-Native Computing, Prometheus (Software), Microservices, Devops Tools, Grafana, Containerization, Application Deployment, OAuth, Cloud Deployment, Spring Boot, Spring Framework, Application Performance Management, Development Environment, Dashboard Creation, Event Monitoring, Java, Java Programming, Service Design

Skills you'll gain: Dynamic Host Configuration Protocol (DHCP), Local Area Networks, Network Protocols, Network Administration, TCP/IP, Wireless Networks, General Networking, Network Architecture, Network Infrastructure, System Configuration, Computer Networking

Skills you'll gain: Customer Service, Problem Solving, Customer Support, Telephone Skills, Greeting Customers, Service Level, Help Desk Support, Customer and Client Support, Personal Attributes, Technical Support and Services, Customer Relationship Management, Communication, Customer Complaint Resolution, Empathy, Customer Engagement, Customer experience improvement, Process Management

Skills you'll gain: AI Personalization, Generative AI, Personalized Service, Responsible AI, User Feedback, Customer Analysis, Customer Service, Customer experience improvement, AI Integrations, LLM Application, Data Ethics

Skills you'll gain: Prompt Engineering, Prompt Patterns, Generative AI Agents, Prompt Engineering Tools, Generative AI, ChatGPT, Self Service Technologies, Customer Service, AI Personalization, Content Performance Analysis, Customer Support, Customer Communications Management, Customer Inquiries, AI Workflows, Customer experience improvement, Customer and Client Support, Microsoft Copilot, Customer Insights, AI Integrations, Customer Relationship Management