The 7 Cs are clear, concise, concrete, correct, coherent, complete, and courteous. They work well as a checklist for reviewing a draft, though they describe qualities rather than methods for producing them. This course works at the level of method: the Pyramid Principle for structuring an argument, BLUF for opening a message, situation-complication-resolution for framing a problem, and assertion-evidence design for slides.

It teaches technical professionals to explain their work to people who need to act on it. This technical communication course covers audience mapping, message structuring, decision-ready documents, asynchronous and channel choice, slide design, chart selection, and architecture diagrams. It runs about six hours across three modules and is built for engineers, developers, product managers, and data professionals.

Start with structure rather than style. A technical story has a situation, a complication, and a resolution, and an update that feels flat is often missing the complication. Then work on the visual layer, since a slide or diagram carries the narrative faster than paragraphs do. The course covers both storytelling layers, and the hands-on exercises have you reframe a message for impact, rebuild a cluttered slide, and assemble a structured technical briefing.

It depends on the gap you are closing. General communication skills courses cover interpersonal dynamics, public speaking, and workplace conversation. This one is narrower: it assumes you have technical expertise and teaches effective communication with stakeholders who need to act on your work. If your difficulty is presenting to a room, a public speaking course fits better. If people nod and then nothing happens, this one is the closer match.

Most lists name listening, speaking, reading, writing, and non-verbal communication, though the fifth varies by source. Technical roles lean heavily on writing and structured speaking, since much of the work happens in documents, tickets, and asynchronous channels where wording carries all the weight. Module 2 addresses that directly, covering document structure, executive summaries, tone and intent, and choosing the right channel.

Familiarity with software development, engineering, data, or product management is helpful. No formal technical communication training is required. The course sits at intermediate level because the examples assume technical context, not because it assumes prior communication study.

Technical Communication: Storytelling That Drives Decisions takes about six hours across three modules, self-paced. It includes 32 video lessons, four readings, three graded assignments, three hands-on peer-reviewed exercises, six discussion prompts, and a final project where you build a structured technical briefing portfolio. You earn a shareable certificate for your LinkedIn profile.

To access course materials, assignments, and earn a Certificate, you'll need to purchase the Certificate experience when you enroll in a course. Eligible learners may also have the option to start with a Free Trial. Some courses may also offer a Full Course, No Certificate option. This lets you access course materials, submit required assessments, and receive a final grade, but you won't be able to earn or purchase a Certificate.

When you purchase a Certificate you get access to all course materials, including graded assignments. Upon completing the course, your electronic Certificate will be added to your Accomplishments page - from there, you can print your Certificate or add it to your LinkedIn profile.